Privacy Policy
Last updated: September 2026
1. Information We Collect
When you use our website or submit an inquiry, we may collect the following information:
- Contact information: name, email address, phone number, company name, country/region
- Inquiry details: product interest, project description, requirements
- Technical information: IP address, browser type, pages visited (for website analytics and security)
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotations
- To communicate with you about products, orders, and deliveries
- To improve our website, products, and services
- To detect and prevent fraud, spam, and security threats
- To comply with legal obligations
3. Information Storage and Security
Inquiry submissions are stored securely on our server. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Manufacturing partners, when necessary to fulfill your order or provide a quotation
- Logistics and shipping companies, to arrange product delivery
- Legal authorities, when required by law or to protect our rights
5. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent at any time
To exercise these rights, please contact us at info@haoqinsolar.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Inquiry records are typically retained for business and customer service purposes.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: info@haoqinsolar.com
- Phone/WhatsApp: +86 18630977633
- Address: Cangzhou, Hebei, China